Product Specific Questions: Please consult the product specific pages for each products FAQ's. If you can not find the answer to your question then please let us know by emailing us at the appropriate department. Click Here for the Email Directory. Shipping Questions: For all shipping or order related questions please email us with your questions by clicking here for the appropriate department. General Questions: 1. What makes your products better than the others similar products that I have found on the internet? Our company uses only the purest and most effective herbs in our formulas, ensuring safety while producing results. We also recognize that producing an effective product involves more than simply combining different ingredients-it entails a strong organizing principle to make certain that the herbs compliment each other in a manner that results in maximum effectiveness for the user. 2. I can see that there are many sites on the internet that promote your products. Your "RX" brands seem to be everywhere, especially your Virility-RX product. Who is Elite Fulfillment? Elite Fulfillment Ltd is a division of 648043 BC Ltd, a registered Canadian company that operates out of Victoria BC Canada. We currently have a full time staff of 12 not including our team of customer service and live support personnel. 3. What is all of this hype around Chinese medicine and herbs? Traditional Chinese Medicine (TCM) is the oldest, most comprehensive, safest and most effective medical system of human health cares in the world. It has sustained the health of the world’s longest ongoing civilization for over five thousand years. Its premises may be conceived as inductive rather than based in cause and effect. Practitioners have recorded in medieval archives that span for more than three thousand years of written history their results of meticulous clinical research that support such claims. This medicine is deeply rooted in the primordial principles of the "Tao" a harmonious balance of Yin and Yang. 4. I see you offer a money back guarantee on all of your products. How can you offer such a promise? Here at Elite Fulfillment, we are happy to offer a full money back guarantee to any persons not 100% satisfied with their purchase (less shipping and handling). We offer this guarantee because we are confident that you will be thrilled with your purchase and the results you realize. We use only the strongest, best quality, and most potent herbs in our formulas, and for this reason we know you will be completely satisfied with your purchase. 5. How can I be sure that you use the best herbs on the market? Unlike many other producers of herbal remedies, Elite Fulfillment chooses to use only the finest herbs in our products, ensuring optimum results and satisfied clients. Other companies often look to curtail production costs by using parts of the herbs that are fruitless and ineffective (and cheaper!), resulting in a product that is composed primarily of "filler". Our company refuses to employ any part of the herb except for those that are the most potent and effectual. Although this principle results in a significantly greater cost to us to produce our solutions, we believe that ultimately the quality of our product will result in us developing long-lasting and trusting relationships with our customers. We believe that this dedication to a quality product that sets us apart from all competitors. 6. How long will my order take to be shipped to me? US Postal Service generally takes 10 to 14 business days to deliver while Xpresspost Ground takes six days. However we are not responsible for delays caused by customs agents at international or domestic borders. 7. Does your product work on it's own or are exercises needed as well? Although exercises are beneficial, they are not mandatory as the supplement is effective on its own. 8. How long should I use Virility-Rx and what is the dosage? Generally clients experience optimal gains with 3 to 6 month programs during which 3 to 6 capsules are consumed each day. 9. Are the results permanent or do I need to continue supplementing in definitely to keep my gains? Although gains are permanent, many clients with continue after desired size is reached to maintain the “fullness” initially achieved. 10. Will my order be mark with embarrassing labels upon delivery? We ship all orders in plain unmarked bubble shippers with the customs declaration on international orders labeled as herbal vitamin. 11. Are there any health risks involved with Virility-Rx? We ask clients with significant hypertension to consult their physicians be fore supplementing. 12. How old do I need to be to use Virility-RX? The minimum recommended age to supplement with Virility-Rx in 18 years of age. 13. Does Virility-Rx contain the dangerous herb, Yohimbe? Virility-Rx is completely Yohimbe free for your safety.